Insurance Built for NZ Tradies
Best Insurance was built for one reason: to help New Zealand tradies – plumbers, builders, electricians, HVAC teams and more find insurance advice they can actually trust.
We are a platform that connects you with experienced, licensed insurance brokers who understand the trades, so instead of wading through jargon and comparing policies alone, you get matched with an adviser who will do that work with you.
Best Insurance doesn’t provide financial advice itself. When you get in touch, you will be connected with one of our partner brokers, who will provide advice in their own capacity as a licensed Financial Adviser. Full details of the adviser you are working with, and the Financial Advice Provider they operate under, are disclosed before any advice is given. You can view an example disclosure statement.
Why Tradies Work With Us?
- Fast quotes, straight answers, no jargon
- Insurance tailored to your trade
- Support with claims when it matters most
- Regular check ins to keep your cover right as your business grows
How We Work
- We match, brokers advise. Best Insurance’s role is to understand what you need and connect you with a suitable, licensed adviser — the advice itself always comes from that adviser, under their own licensing.
- Full transparency before you commit. You’ll know exactly who you’re dealing with, and under what license, before any advice is given.
- We only work with advisers who put clients first, with a track record of ongoing professional development and long-term client relationships over one-off sales.
- No call centres. Every broker in our network deals with you directly and personally.
Our Values - What We Stand For
Client Centered Focus
We put our clients’ needs at the centre of everything we do, ensuring your best interests are always prioritised.
Integrity and Trust
We build long-term relationships based on honesty, reliability, and ethical advice.
Independence
Free from corporate pressure, we provide advice based solely on what is right for you.
Long Term Commitment
We value enduring relationships over short-term growth and focus on delivering meaningful, ongoing value.
Transparency
Our compensation models and service expectations are clear, open, and upfront.
Collaboration and Support
We work alongside a trusted network of professionals to deliver comprehensive, personalised solutions.
Our Lead Broker Partner - Abby Woollaston
Right now, Best Insurance works with one trusted partner broker: Abby Woollaston, a Financial Adviser (FSP82801) who provides advice under Redress Advice Limited (FSP775491), a Financial Advice Provider licensed by the Financial Markets Authority. Both are registered on the Financial Service Providers Register.
Abby began her insurance career in 2006, working within her father’s established insurance business. Over nearly two decades, she’s built her practice around long-term client relationships rather than chasing growth for its own sake, with a particular focus on New Zealand tradies and business owners.
Clients working with Abby get real advice, personal service, and a long-term partner who understands the pressures of running a trade business.
- Abby Wollaston FSP Number: FSP82801
- 021 924 242
- abby@redressinsurance.nz
What You Can Expect - How We Serve You
- A commitment to always putting your needs first.
- Ongoing professional development to ensure you receive the best advice and service.
- A sustainable, transparent compensation model focused on long-term service
- Strong advocacy during underwriting and claims
- Personalised service with a selective client approach to ensure meaningful value
Our Support Team
Our brokerage is supported by an experienced operations and compliance team.
Jemma Ragg – Head of Support
Jemma brings over 10 years of experience in the financial services industry and holds her Financial Services Certificate (2013). She plays a key role in supporting our brokers to deliver high-quality outcomes for clients while ensuring regulatory and service excellence.
Our Platform & Compliance Partnership
To ensure we consistently deliver exceptional service while meeting all regulatory obligations, Best Insurance partners with TAP (The Advisor Platform).
This partnership provides access to:
A state-of-the-art CRM system
A comprehensive compliance and governance framework
A dedicated administrative team of over 50 professionals
This structure allows us to scale responsibly while maintaining the high level of personal service our clients rely on.