Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
About Us
Insurance Built for Tradies
At Best Insurance, we specialise in helping New Zealand tradesmen protect what matters most, their business, their health, and their families.
From plumbers and builders to electricians and HVAC teams, we work with hardworking Kiwis who need insurance that actually makes sense. Whether it’s income protection, tool cover, or business liability, we handle the details so you can stay focused on the job.
We are not a call centre. You will get real advice, personal service, and a long term partner who understands you.
Why Tradies Work With Us?
- Fast quotes, straight answers, no jargon
- Insurance tailored to your trade
- Help with claims when you need it
- Regular check ins to keep your cover right as your business grows
Our Values - What We Stand For
Client Centered Focus
We put your needs at the heart of everything we do. This ensures that your best interests are always prioritised.
Integrity and Trust
We build and maintain lasting and honest relationships based on ethical behavior and reliability.
Independence
Freed from the corporate pressure we are fully accountable to our clients and help them make decisions on what is best for them.
Long Term Commitment to You
Our focus is on sustainable, enduring relationships rather then short term growth. We value quality over quantity.
Transparency
When it comes to our compensation models and client service expectations , we are open, clear and upfront.
Collaboration and Support
We work with a trusted network of professionals to prove a comprehensive, personalised care and solutions for our clients.
Abby Woollaston - The Journey So Far
My business started in 2006 within my fathers larger insurance operations. Over the years I refined how I wanted to run my business. I wanted to create meaningful, long term relationships with my clients rather then chasing growth for the sake of growth.
My business focus is to provide you with the best possible insurance service so you know that you and your family are taken care of. Our company is built on trust and integrity.
My goal is for you to feel like you’re coming back to a trusted place. A place where lasting relationships with dedicated professionals help manage your family’s financial future.
What You Can Expect - How We Serve You
- A commitment to always putting your needs first.
- Ongoing professional development to ensure you receive the best advice and service.
- A sustainable, transparent compensation model that prioritizes long-term service over short-term profits.
- Strong advocacy on your behalf when dealing with insurance companies, ensuring you get the best possible outcomes in underwriting and claims management.
- Personalised care, with a selective approach to the number of clients I work with, so that I can provide you with meaningful value.
Our Support System
Head of our support team is Jemma Ragg. She brings over 10 years of experience in the financial services industry and earned her Financial Services Certificate in 2013. She is dedicated to supporting our insurance brokers in delivering optimal outcomes for clients, with a focus on protecting their financial futures and the well-being of their families.
- Jemma: jemma@redressinsurance.nz
- Support: support@redressinsurance.nz
Our Partnership with TAP( The Advisor Platform)
To ensure we consistently provide exceptional service to our clients, we have partnered with TAP. Through this collaboration, we benefit from access to a state-of-the-art CRM system that efficiently manages client activity, a robust compliance and governance framework that ensures we meet all regulatory obligations, and a dedicated team of over 50 administrative professionals.
This partnership allows us to scale and grow our client base while maintaining the high level of support you have come to rely on and appreciate from BestInsurance.